100% Satisfaction Guaranteed
5 Years ago we asked ourselves : How can we offer the best after-service we can for people who are investing with us in an electric bicycle ?
The answer was in establishing a dedicated electric bike service operations centre.
And that is what we did. It is located in Cape Town at the Riverclub in Observatory .
The first e-bike service centre that we know of in Africa. And we have invested years in fine-tuning our e-bike service centre by carrying the right spares and gear .And to install the best possible e-bike motors and electronics that we can.
To reassure people they are investing in a quality e-bike , we go a step further: A 48 hour testing period. From the time a person receives their new e-bike no matter where they are in S.A they are able to test their e-bike for two days.
If for whatever reason they don't like it they may return it to us for a 100% Refund.
No Questions asked. As long as you return it in the same condition we delivered it .
And we pay the delivery fees back to us no matter where you are in S.A .